Customer Service

Shipping & Delivery

SweatVac uses United States Postal Service First Class for orders with Standard 3 Dollar Flat Rate Shipping. Please allow up to ten business days from purchase date for arrival of orders within the United States, and up to 3 weeks for International orders to arrive. Please use Paypal Checkout for international orders, or contact us directly. We strongly encourage you to create an account on our website for a more convenient shopping experience. At this time we can only provide shipment notifications for customers who have an account with us. If you have any questions about the status of your order, please call or email and we will be happy to assist.

Expedited shipping is available for a flat rate fee through United Parcel Service. Choose the appropriate UPS shipping option at checkout.

UPS shipping orders placed before 3 p.m. CST on business days will be shipped the same day. UPS orders placed after 3 p.m. CST will ship on the next business day. Shipment notification and tracking number will be provided via email through UPS Quantum View Notify.

  • Our facilities are closed on Saturdays and Sundays. All orders placed on weekend days will be processed the following Monday.
  • We do not offer expedited shipping for international orders. All orders with shipping addresses outside the U.S. will be shipped using $3 Standard USPS First Class.
Returns & Exchanges

Sweatvac offers an unconditional guarantee with all of our products. If you are dissatisfied in anyway, we will fully refund your credit card for the amount of the returned item upon receipt.

If you wish to return or exchange any part of your order, please ship your item(s) back to us via your preferred shipping method.  Items sent but not received by SweatVac will NOT receive credit for the return. 

If you receive a damaged or defective item or believe you have received an item in error, we will be happy to replace it for you immediately.

For questions regarding your return or exchange, please email or call. 

RETURNS

SweatVac will refund your credit card or Paypal account for the amount of the returned items upon receipt. Sweatvac does not pay for your cost to return items. Please send unwanted product along with original sales receipt to:

Attn: Returns
Sweatvac Performance Wear
4345 N. Lincoln Avenue
Chicago, IL 60618

EXCHANGES 

Please return unused items with tags attached along with the original sales receipt. Please provide instructions for the items you wish to exchange. Sweatvac does not pay for your cost to return items, but we will ship newly exchanged items for free via our Standard USPS First Class shipping. Please send exchange items to: 

Attn: Exchanges
Sweatvac Performance Wear
4345 N. Lincoln Ave.
Chicago, IL 60618